Santander
125 Belgrave Rd, Leicester LE4 6AS, United Kingdom
3.4
14 reviews
8 comments
MV2H+47 Leicester, United Kingdom
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Monday: 9–15
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: 9–12
Sunday: Close
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: 9–12
Sunday: Close
i have tried calling on 2 occasions, first time i was on hold for around 40 minutes. and second time over an hour! still not answered!! Is this customer care? Quick enough to take peoples money but when it comes to providing a service, it is useless!!!
Then someone with a small child just walked straight into the branch and started using the ATM.
I walked in and asked for the chap who was rude to at the door n wrote his name which I requested was Kol personal banker. Then was told it was ok to use ATM.
Need to monitor queues n talk to their customers in these trying time so customers can quickly finish their banking needs n get back to safety.
My local branch at Beaumont Leys always have a member of staff at door constantly asking how they can help with their transactions. Hardly a queue n always very helpful.
Shame on Santander n especially Kol if that's his real name since offered him my business card for personal details.
Should be helping your customers not leaving them out in the cold.
Will avoid branch n poor service in these trying times n future.
Stick to local branch where customers still matter.