Lloyds Bank
399 Oxford St, London W1C 2BU, United Kingdom
2.8
57 reviews
8 comments
GR7X+JR London, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
I had a business account with them,they suspended it for some information updates and although I gave them all the needed information and although I was literally told me “no further action is required to keep your account open” they just closed my BUSINESS account totally and they say it’s irreversible..
Imagine a bank that asks you to do something and after doing it still blocks your account after doing what they asked…
Don’t even think of opening any account with them…
Stepped out and called phone banking service and received lovely congratulations and swift service.
How inefficient and useless is branch in comparison?!
And then the man started making excuses and just took my time. So rude.
My question is, I think the bank opened at 9 o'clock. And I was at the bank around 10:30. How come the counter is still not ready to serve its customers.
Most of the bank's branches operate on a dimmed light to serve very few customers, some with reduced opening hours, giving quite a gloomy impression. It's difficult to understand what's going on - I had always had a good experience and staff are very welcoming and polite. This branch, however, looks very inviting with a lot of green plant arrangements and a first floor that looks ideally setup for a lunch break with barstools at the window and comfy seats at its centre. The appearances were deceiving. When some months ago, an employee who did not have the decency of introducing himself as manager challenged my plans of withdrawing money to buy currency against the depreciation of the pound, intrusively insisted in knowing which outlet I would choose, and said what I was doing was 'gambling', it came to my mind the events of 2008… What if not gambling is it that banks were doing then and now to at least keep the value of their money, day trading in currencies among other things with someone else's monies? Lloyds apparently doesn't like it when you do it on your own. This chap with his reduced horizons and knowledge of the banking system workings opened my eyes.