The Co-operative Bank

Excellent friendly service from both bank tellers. Most banks I find staff are a little surly and don’t smile. Co-op staff take time with you, they smile and are pleasant and personal and ask how your day is going. Highly recommend this Bank, a bit of a wait sometimes but worth the wait as service is outstanding.

Very friendly staff always willing to help.will do there almost to help solve any problems. Connecting to accounts,dd etc.The only thing I can say let's them down is the waiting time. Obviously a lot of the Co-Op banks have been closed-down so queues can be long. But it makes all the difference when you do get to be served u get friendly staff

Its a bit out of my way but its the nearest branch. The staff are attentive, really helpful and efficient. The area behind the glass panels definitely needs to be updated as there is no privacy, customers waiting in the queue can hear every detail being shared with the cashier. It is a people friendly bank and the staff are very polite but the service needs to be a bit more discreet and more inviting.

The staff at this branch have heart. During a recent low period in my financial life they were so helpful, patient and understanding - pointing me towards a solution. They dissolved my ingrained cynicism of decades of mistrust of any financial institution. The Co-op team at Islington-Professionals with heart. Thank you team.

60 minutes to get through. Thats not because you are very busy at the moment, thats because you don't have enough call handlers. If you think 60 min wait time is ever acceptable then you have no grasp or interest in customer service.

First class. No problem using an old Britannia pass book for an account which hadn't moved for two years+. Put money in, took money out. Obtained details for remote deposits.
Everything fine with a smile, and great efficiency (still checked details were correct with another helpful colleague).

Very fast efficient service, still fine with care and courtesy.

I wish I still had a local branch, but will go here again when I'm in London.

Avoid avoid avoid! Staff at this bank are rude, they made me feel as if I was "less than" a clear case of discrimination. As I approached the counter one of the staff members whispered to the others and they all proceeded to look and stare over at me. The cashier who served me then decided to be rude to me throughout our interaction. I will be changing banks and I would advice anyone else who banks here to leave. Poor customer service and prejudice behaviour.

With so many branch closures having my life-long bank still on the high-street in North London Islington is a blessing. The service remains impeccable and a testament to Shahara Islam who worked there (before losing her life to terrorism on 7/7 2005). She would be so proud of her colleagues. As a local business owner, the service is always friendly, accurate and supportive. This branch should remain a beacon on the high street.