TSB Bank

Chalanging unpredictable service let you wait shortage of staff you never know when you're going to be seeing to. Lately I went twice first time I was waiting they kept me waiting for a long time until I decided to go home because nobody came to assist me the second time I actually needed to go up to someone but after a while I I was seen to

Seems some of the other reviews are accurate! I went in today and counted 19 people waiting, with two desks open :-(
When I went to pay in cash (with about £20 worth of coins) I was greeted with "oh no" - Charming!

to open an account it was reasonable they made me come 5 times first the boy made an appointment and when I arrived at the bank there was nothing scheduled until a candid girl helped me but this guy aue I don’t know his name was very rude and bad and ductile I think that if you don’t want to work, leave a place for those who want to thank orrivel customer service

The winner of bad ugly costumer service!! My experience started when I opened an account in this branch after a three appointments cancelled,
Bad staff!!!! Bad and slow website. not professional service at all.
Try them out.....

Excellent service. Friendly staff

Although I wouldn't recommend the service on the phone the service in this branch is something I have never seen before. I was treated with so much consideration and respect. The lady helping me, named Sher has spent over an hour trying to help me sort out an issue I was having while Sarah was playing with my daughter so I could focus solely on the issue I was having.

Finally nightmare is finished! I got my money back due to a fraud of 49.000£. I would like to thank Sarah and Rachel for their kind support.

Never had a problem in bank
Compared to other banks, it seems to me that this is one of the best
There is always someone there to help you
great service