Halifax

Attentive & very polite staff, clean & tidy Branch. All facilities available for banking. Thumbs up

we went to open a account and they have only one tablet to all the stuffs , we waited for long time and when start the application we did all the process without the comfortable of a chair ou table .

The staff here are always very helpful and welcoming. Other banking staff members could take a leaf out of the Bank of Halifax staff. Ad they are indeed very warm and welcoming. Furthermore, their services are alwsys on point. Also their queuing system can be very swift. As supposed to other banks whereby you could be waiting for ages to get served but this bank is always swift with their services and also smiling and welcoming&warm.

Terrible service, this is my local branch, the other so called "local" are miles away and so I have been there numerous times and you have to flip a coin as to whether the branch is open or closed.
It has been closed for various reasons over the past 3 years, usually I.T issues, paying in machines and cash machines not working, the heating doesn't work in the winter and the air conditioning don't work in the summer. Also closed due to lack of staff or open with minimum staff, even before the Covid pandemic, queues were frequent. I have made numerous complaints to Halifax Head Office about this branch but no improvements have ever been implemented. Gotta be the worst branch in London!

Had an utterly appalling experience at this branch today (my local of 30 years +). Made to feel like a criminal whilst simply attempting to update my phone number with them. One star is too many!

Today I went to the bank print my bank statements I got there on time this two stuff lady was doing nothing chat and one stuff on other desk was very busy with another 2 customer I had appointment at 9 : 50 am with universal credit I ask the two ladies who was chat do nothing I ask one of them to come do me a favour quick was so rude and don't not care about help then I had to wait for a long time almost one hour I got in I got in I print my bank statements t I running out late for my appointment I don't go a chance to get inside my appointment if I could recomend my friends or my family to apply this bank no I won't I rather apply for another bank which I am going to soon

Hello, on Saturday I was in the enfield in the bank of Halifax and I see the employee closing the gates and she told me that they are until 1:00 and my working hours are until 3:00 and she tells me Go to one They work until later and I just got lost so in vain how can you work so early to close two hours there was time at 1:00 are closed at noon

Why advertise a 3pm close on a Saturday if there’s always some issue that means you close sooner????