Metro Bank

Hi
This Zak ! One of your new business account holder,
I just wana let you know that I was not using my metro bank & were doing my financial activity in some others banks but one day I just came in to metro bank Harrow branch & I met luckily with a brilliant guy called “Moh “ who deal with my query very efficiently quickly , he was very professional with good knowledge.
I was very pleased & impressed with his service and he also helped me with getting an overdraft, personal loan and credit card which I didn’t know I could get with Metro bank but after discussing Yh .
what I would like to say that Moh was very helpful great & Profissianal, I love this guy & metro too , he done great for me, he made me to start all my financial stuff with metro & through metro .
I’m very pleased with the service & really wana say Thank you very much to you , Moh & metro
Regards.

Muhammed and Moh

Thank you both so much for an excellent and efficient service.

Great bank branch! A small wait but was definitely worth it.

Thank you. :-)
Patrick Carey.

Sentha who is one of the members of the Metro Bank store in Harrow helped me open a account today. She is both welcoming and friendly when talking with her.Her service was very quick and easy and within a couple of minutes I was able to open my account. I would recommend anyone who is looking to open an account in Metro bank goes to Sentha at the Harrow store.

Thank you for you’re time.

Iqra,

Visited the harrow branch 3 times in the 5 days to open a safe deposit box only to keep getting told to come back 4 hours later. Absolutely shambolic. They tell you that it is a walk-in service so come as early as possible only to then have to reserve a slot for 4 hours later. Regret doing business with them and have a hard time believing that their leading on the customer service front, as all I ever see are disgruntled customers.

The worst bank in the uk the put my business and personal account without any reason under review because I am from Afghanistan and the have a problem with Afghan new government (Taliban)

Never had a better service from other banks.
Very polite and very welcoming.
Thank you.

Told the staff that I am going on holiday. Requested some £50 notes. She said NOT AVAILABLE!!!!

I had an unresolved issue which I had been trying to sort out for quite some time now, so when I went in to the Harrow store last week I was quite frustrated. I was quite certain that my issue was not going to be resolved yet again, due to my previous experiences. However, I was served by a member of staff called Gowtham. He was very understanding of the situation and proactively did all he could in his power to resolve the issue. My mother and I were extremely impressed by his pleasant mannerism and kind nature. Thank you so much for all your help, I just wanted to express my gratitude to you through this review. You handled the situation very well and managed to rectify it, thank you.