NatWest

I have been going to nat west bank 4 over 20yrs very happy with the bank all the agent's accept when the where sacking staff over there jobs description. They help me through some bad time's every day i went t bank just t say hello but wrk of course .they went out of there ways t help me as I'm not t well .but very happy t no that there keeping some staff but sadly inly 1 add to go Nigel he gave is life t that bank and they took it all away such a sad time .Now try on line banking witch is good t .i prefer going in bank it gets me out and staff is very good .

Truly shocking customer service - couldn't be less interested in helping you or any other customer. Every person that comes to the counter is another problem for them. I suggest you visit many of the other branches in Bristol where they are much nicer and are far more accommodating than the old bags in here.

It would be useful, If you could update the opening hours on google maps. On the website, It shows the bank is open until 4.30 but when I arrived, you had a letter saying it closes at 1pm. Poor communication and notification to costumers.

I've asked them some information about my credit card more than one time and every single member of the staff gave me different and wrong information, the result is I'm paying fee and interest on it because of them. I'm not happy at all.

Oh foul is this bank! They refused to change my 17th century coins. Methinks I hath been a victim of chronological discrimination...

Excellent service received from Chris the springbok. A credit to natwest

I have never had the mis-fortune to be treated so badly by a financial institution in my entire life !! THEY ARE THE MOST INCOMPETENT BANK I HAVE EVER DEALT WITH. Been in 3 times now and they keep saying they have lost paperwork they clearly had. Wasting my time and Petrol. Folks take your business elsewhere if you want a decent service.

Usually positive but website says your open Wednesday 29th dec get to the door quite clearly locked up no one home 11:28 am