NatWest

Worse service ever I experienced in the bank.
I waited in the queue for a very long time and noticed that people are just popped out.
The reason is that, only three counters, no white people in this branch and all the staff are Asian;they just enjoying their time inside the staff room instead of providing services.

Just avoid this branch. One cashier always, no one helps or cares. AVOID AT ALL COSTS

The queues are horrendous. I can understand about social distancing but they only let 2 people in at a time. And once you manage to get in there, the staff (including the manager) are so incredibly slow pace with their service. It's appalling that I felt I had to come on here and give a negative review. I feel sorry for any one who goes to this branch. I am willing to change my review only if I see changes.

Staff don't care ....period !
Better banks out there

Very relaxed staff and clearly they don't care about customer service. Never seen so many members of staff walking around clueless. Queues are long and rarely tended to.

Ali provided great customer service when I stopped in to change some cash.

is there a way to give 0, staff in jeans and hoodie, super unprofessional arrogant staffs. They know how to make your day miserable.What happened natwest? For gods sake, stop punishing your customers!

Worst queues. Had to wait nearly 1 hour to be served even though I was near the front of the queue. Worth travelling to the next branch located at Liverpool Street. Liverpool Street tends to have no queues and provide very good service.