HSBC

It si nirve rackling

Me and my mum went to a cash point (ATM) and there was blood on the keys and on the side of it. Disgraceful

super

Nearly every experience in the bank has been frustrating mainly because the staff are rude and uncaring. Disgraceful.

Machines seem old with dedicated machines for specific things eg cheque deposits only. Other banks have multi tasking machines.

In addition and worse - No sense of urgency from staff. Customers waiting and then leaving without been helped or even spoken to. May as well replace the lot with robots. Oh - that's on the way I'm sure.

Very rude and unprofessional especially Mr Ali at the bank. Would never visit the branch again.

Used to be really good, but not having the same business bank manger year on year never looks good. sometimes i wont hear from anyone for 2 years, not worth calling them as that never works. So far this year 3 deals inc a business mortgage has been done through other companies because the bank managers don't get to you.