NatWest

Went in to make a bank transfer from my account to a company. Due to the large amount the male cashier needed id which I had not thought of. So I asked for a new card reader to do it online myself. He gave me one but when I got home to do it the Idiot had maliciously locked my pin. I used the card 5 minutes earlier in another shop. I tried to complain the chat service was useless and when I asked for a call back or transfer to complaints the agent timed me out. NATWEST is slowly getting worse and worse. Honiton customer service not so good.

Had the misfortune of having to use this branch a few times. Rude staff with attitude.

If i could give less stars i would. Honiton branch are rude and unhelpful. Natwest in general do not understand the concept of customer service at all! I am looking into taking my custom (and my money) elsewhere!!

Jack was great. Really helpful and sorted everything out for my elderly father as quickly and simply as possible - thanks Jack

During these strange times at the moment. I can't help but praise the staff at national Westminster bank in Honiton. There trying there best with less staff as usual due to covid 19. Young lady will attend to the que outside, so polite, helpful and full of smiles. Just what is needed :)

Friendly staff who know the customers and are patient and attentive. Solve problems in a friendly, professional and attentive manner.

Having banked with Nat West all my life and this being my local branch. I have never got on very well here. There are some nice staff but the branch is always slow and thier treatment of customers during covid has been over the top and rude!. Very disappointed. Thankfully I can do most things online because going in is not great.

They are never open I hate this bank