Nationwide Building Society
39 High St, Wednesfield, Wolverhampton WV11 1ST, United Kingdom
3.3
14 reviews
8 comments
JW29+45 Wolverhampton, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
I attended the branch and thought they had a simpler way of paying in cheques.
I had to queue and there are no staff there to meet and greet you.
When I reached the counter the employee said I was not able to pay these cheques as one was made payable in my middle name and the other to Mr&Mrs.
I had all my Identification and the member of staff was abrupt and unsupportive. I’m sure there would have been a workaround or to save my time I could have been told this by a member of staff had I been greeted before the counter.
I had waited several months for a refund from my utility company who had gone into Administration and for me to contact them would have added more to my angst and added several months. With utility prices rises, we all are feeling the pinch every penny counts. These banks need to understand and offer compassion. There is no information at all about paying in cheques. This branch could do with a complete refurbishment and transparency in their services.
VERY DISAPPOINTED!