Lloyds Bank

Don't pay by faster payment cause if they don't type the numbers in correctly your bill doesn't get paid! Certain customer service staff are unhelpful and rude. Counter staff get a 10 out of 10 their very nice.

The best bank experience in the town. Sadly they were a bit understaffed when I was there so I'd have to book an appointment to deal with my matters.

Always friendly and helpful .A good example of why we need High Street banks .Excellent customer service.

Awful customer service, couldn't match my signature despite not being far off.
Having long hair (ish) and beard since my passport photo clearly made this outdated staff suspicious despite having all the relevant papers and proof, they really didn't try very hard.

You get the feeling they rather you go online or call a main number rather than go in person.

Based on customer service I would choose a different lender, one more reason to change lender when my current one expires.

Welsh water has decided to invoice me with TWO A/counts for water used totaling £119.98 TWICE. They have been content to in the past , sending a half year bill. But without any contact whatsoever, have ramped my account by 80 percent. to £ 239.96
The family Bank has been instructed to watch for errors, and my HALF YEARLY ACCOUNT IS COTINUED.

Absolutely horrible customer service in branch. And the manager Paul is just plain rude. Definitely won't be going here again.

amazing for credit and services and security is great.

Very rude and very rude customer service. They are rude because they don't want people came to this branch they're super lazy