Jones & Shuffs - Kingsley Moor Branch

A really good company to deal with. Honest, reliable and a good service throughout the whole process of buying my new bathroom. I will be using them again in and would recommend them anyone. I much preferred visiting a showroom and having face to face personal service compared with buying online.

Gemma handled my order from start to finish and really helped me narrow down what I was looking for, alongside giving me advice on things I would have completely overlooked had I used an online retailer.

Aftersales service was also spot on, with me finding a manufacturing defect in my ceramic basin. I contacted Gemma who arranged for a replacement from the manufacturer within a few days.

Quality product 🤗, just a shame the staff can't equal similar qualities in their customer service and delivery arrangements. Very poor communication throughout. They're quite happy for the customer to 'chase up' delivery, which in view of full payment made prior to delivery, is not what one would expect, ie over £800 paid for product. Would not recommend this company as a first choice 😟.

Excellent service from start to finish - The Staff Craig & his team were very professional on every level from start to finish - nothing was too much trouble - we used their highly recommended plumber Andy & his team for the Bathroom/Shower Installation - everything was very well organised - again excellent service. Having worked in the industry the personal touch and experience of staff involved was second to none - we would personally never go anywhere else for the quality of goods - their prices are competitive and the products advised on were also of the best quality. Also, it is - in our opinion - better to see and handle the merchandise before making the purchase - there is a vast range of products on display in their showroom - remember quality counts and you only get what you pay for. Thanks Team Kingsley (Jones & Shuffs) for your expertise - very much appreciated.

So happy with Craig from Jones & Shuffs, he helped us so much in choosing our new bathroom suite and coming up with ideas. When I went in I couldn't make my mind up and was deflated, after Craig's help I went out smiling. Everything arrived on time and was great quality, very happy. I would definitely go there again can highly recommend Craig, he's so helpful.

The choice and quality of the goods are second to non.Having visiting several times to choose all my bathroom requirements
nothing was to much trouble for the staff there especialy Craig Meakin.The delivery drivers were on time and unloaded the goods for me. All in all an excellent service .

Excellent experience from start to finish - went in with no idea of what we wanted came out with 3 bathrooms sorted thanks to Craig who is very knowledgeable on suppliers of a whole range of different styles and prices.

A good selection of bathroom suites on display. Also sells taps, flooring , bathroom radiators, cabinets etc....
Staff so very helpful and friendly.

Came into the showroom look for ideas, the staff were brilliant .

They helped me and my wife with what we could and couldnt have . Transforming our bathroom in to a stylish shower room.
Would recommend and will be going back when the sons en suite needs refreshing.

Thanks for you're help Joe and Craig.