Alpha Unisex Hair & Beauty Salon
257 Seven Sisters Rd, Finsbury Park, London N4 2DD, United Kingdom
4.4
68 reviews
8 comments
HV7V+RW London, United Kingdom
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Monday: 10–19
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–19
Sunday: Close
Tuesday: 10–19
Wedneasday: 10–19
Thursday: 10–19
Friday: 10–19
Saturday: 10–19
Sunday: Close
I would recommend this barbers to anybody looking for a good cut and great Service.
I make a point of saying this, because so many other times, when I've had my nails done in other establishments, the nail technician will never ask you, they just do it as quickly as they can, so then they can get you out of the door and onto their next customer. However here at Alpha Unisex Hair & Beauty, they do not do this.
This is a prime example of excellent customer service and something that I feel is very important. After my appointment, I had a free 30 minute back massage on one of their massage chairs. This was amazing and I thoroughly enjoyed. I will be returning. I highly recommend this establishment to others visiting the Finsbury Park area.
First, was told to sit in the massage chair, where a dirty towel was already draped over the foot bath area. I dipped my feet into frigid waters just as I was told to get out of the chair and pick a colour from the selection on the back wall. I awkwardly put my now wet feet back into my sandals and walked over to pick a colour. I was then told, “no, actually, you paid for luxury, so pick one of these” (from the swatch sitting at the chair I had just left). So I picked a colour and sat back down, again dipping my feet into the water that barely covered my feet. I couldn’t sit back in the chair to enjoy the massage settings without pulling my feet out of the water, but they never added more water to make it comfortable for me.
Then commenced a very fast, rough, and unpleasant experience -cuticle cutting should not be painful; and typically for ticklish feet there should be some care when grating callouses. Not so at Alpha!
No warm towels, no wax, no massage until after my nails were painted, then a very quick 10-second lotion application before declaring “ok, you’re done!” And leaving me to perform a manicure on a woman who had just walked in.
Absolutely atrocious service and no way in hell will I be returning.