Boots

I thought because this is a relatively newer Boots, the makeup section would be better than other Boots shops. No, just as terrible. How is it beyond Boots to replenish their stock? Every makeup display is empty, if there are no testers then there's no stock to actually buy, or the stock has been used in lieu of a tester so you wouldn't want to buy it anyway. It's impossible to do a 3 for 2 offer when the thing you want to buy isn't there! And it's especially frustrating knowing that what you want is probably just sitting there in the drawers underneath but no one has bothered to put it out. Every Boots shop is like this, but I've never had this problem in a Superdrug. It just looks like no-one cares. Disappointing that after only a year, Ocean Park Boots is just the same as every Boots: neglected, grimey, and sad.

Wasted journey - despite the ‘Pharmacy’ signs this place does not dispense prescriptions from the doctor. The lady was polite and did offer to send out for the medicine which I could collect another day. She said they hope to be able to dispense in the future.

Used the pharmacy last week when our local one closed at 6pm , last week my son had
ear ache after swimming , we popped down saw the pharmacist & he gave him the
medicine & hey presto sorted his swimmers ear , so no over night misery , thank you so much 😃

Open when we needed it & local

Everything time I have visited this store it looks like it’s closing down. Minimal stock, make up displays that look trashed and very limited skin care ranges.

I don't often leave reviews but had to mention that we had fantastic customer service from Mobeen on the perfume section. We was looking just for a new aftershave for my other half and she spent so much time with us letting us smell lots of them, giving us recommendations and giving us her knowledge on the scents. We actually went with the one she recommended over the ones we originally wanted to look at. An absolute credit to the company and customer service in general! Thanks for the fantastic service.

Useless, despite advertising Pharmacy they don’t actually accept prescriptions. They claim to have a pharmacist but have never actually managed to visit the store when they’re available and have visited the store on more than 10 occasions, always on a break/leave/off sick.

Good selection on offer but some of the shelves were very bare and price tickets were incorrect. Tills and queue to till were very difficult to manage in a wheelchair.

Absolutely outstanding customer service received from Ellie (Boots at ocean retail park Portsmouth) ! She went above and beyond for me and was super helpful definitely needs a pay rise for the service she gives out ! Thank you 😊