Boots

The staff all very friendly. Some stock lines are limited as it's a small shop

Staff when you could find them were friendly but no luck sorting out photo printing. Lots of potential customers gave up as couldn't get to work . Lots of empty shelves that I asked if it was closing down but they said no it was getting Christmas stock in . Disappointing shop

Extremely helpful member of staff sorted an order out for me for my family member who is shielding and she couldn't have been anymore helpful or patient or obliging well done Boots staff!

We only went in to see if we could find any Christmas presents for our boys. Mandy who works at the wyvern boots made our youngest boy feel so special. So kind, thoughtful and entertaining. He loved his experience with testing the mens parfums. He smelt like a gentleman and loved every minute of it! Mandy, keep up the good work and never stop being you! Exceptional customer service! Well done!

A great store. Bigger than Long Eaton but smaller than Derbion. Convenient for ordering on line and collecting. Friendly, knowledge staff. Thank you.

Visited for a couple of items and had a good look at all the xmas gifts. Good atmosphere ,nicely laid out. Staff were really helpful and friendly. And the tills were manned so I didn't have to use self service. What a refreshing change. I will be back there

I ordered something online . Never had notification that it had arrived to store so called. They managed to locate my parcel I had to provide photo id and know what was inside. No problem.
That is until they scan it and it's their fault as it hadn't been scanned in correctly. Although upsetting and frustrating I am aware that these things happen and they were just making sure that it was me getting what I paid for. So all in all good but could if been avoided. .

Very understaffed. Even on a good day there maybe only three staff in the whole store. There's no self checkout so at busy times, especially lunchtime, you could be in a queue of 10 to 15 people becauseof only one cashier on the till. Boots you can give better service than this!