Cytronex Electric Bike Showroom
7 Bridge St, Winchester SO23 0HN, United Kingdom
4.7
91 reviews
8 comments
3M6V+95 Winchester, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
In use, I was impressed by the performance. I didn’t notice the extra weight at all – bike handling seemed unchanged (I’m a 78kg rider). I generally ride with the power permanently on its lowest setting, using an occasional boost to mid-setting for steep hills (+6% or more for me), and according to the battery bottle colour code, I’m using 50% capacity for around 25 miles. One issue I’ve noticed is with the power switch, which I find is too easy to switch off instead of changing power levels - disconcerting when you are struggling up a hill and attempt to increase power and switch off instead! If the ‘power off’ command was set to require a 'long' push - as is common with similar electronic devices - this issue would be resolved.
I’ve contacted Cytronex twice with queries, and I’m very impressed with their speed of response. Bear this in mind if you’re considering a purchase of a similar system from another supplier…
In 2012 my wife purchased a Cytronex Legacy bike. The following year I also purchased a Cannondale fitted with their system. Between us we have ridden over 15,000 miles.
Sadly in late April 2022 my system died altogether and I was faced with cycling the Coast 2 Coast without assistance. A call to Jake at Cytronex and he assured me all will be well. The new kit arrived in three days, which is remarkable given supply issues in the rest of the industry. Within an hour it was fitted to my very dear Cannondale.
8 days later the four of us were in Whitehaven ready to start our journey across the United Kingdom to Tynemouth. A total of 140 miles and many thousands of feet of climb.
The C1 performed very well and I managed to keep up with my wife on her Legacy bike and our two friends on their Raleigh Motus bikes.
If you have one of the original Cytronex systems then I can thoroughly recommend the upgrade. It is:
> easy to fit (adjusting the speed sensor is awkward)
>the power rating has 5 settings so power usage can be conserved
>the LED on the battery tells you how much energy you have left
>the bluetooth app gives you detailed information about the condition of the battery
>it comes with its own battery carrier with a provision for a padlock so one can leave the battery in situ and it is safe
>it is a much simpler system without all the wiring and magnets of the old system
>the new charger is smaller, lighter, simpler and it has a colour coding to inform you of the state of the charge
Next year we are planning to cycle from Dieppe to Paris and I will be riding the Cannondale with the C1 again. What I will invest in before then is a Fast Charger to take on the road with me, just to boost the battery every time we stop for coffee and cake.
Well worth the money and especially the satisfaction that serious bike users do not believe you own an Electric Bike! The system is very well crafted and unobtrusive.
In short Cytronex is a first rate company with an excellent product that I have no hesitation in strongly recommending.
I took the leap to buy a C1 kit encouraged by the excellent reviews Cytronex has gathered over years. I’m very happy to write a glowing review myself now, which might help someone else weighing up their decision. This is a big investment to most people, after all, and you want to know you’re getting it right.
I bought a self-install C1 kit, having visited the Winchester showroom to double-check it could be fitted to my commuter bike, and to take a test ride of one of their stock bikes. The instructions were very clear to follow. I took my time—I like to have things neat—but nothing was particularly difficult (and my bike mechanic skills are not advanced). The trickiest thing was changing the tyre over to the new wheel, really. The gear sensor took some trial and error over 10 minutes to set it just so, but that wasn’t very difficult, and having set it, it hasn’t budged.
I’ve used the kit on my daily commute (10km each way) for a couple of weeks. It’s fun. It does everything you think it should do, in the most natural way possible. The best analogy I can come up with is that it’s like a travelator at an airport: only when you step off the moving walkway do you realize how much you were moved along your way without thinking about it. For me, commuting across town, the two big wins are: (1) pulling away from stops that bit more promptly—which (a) feels safer and (b) reduces repeat pressure on my middle-aged knees—and then (2) gliding up hills like never before, thirty years younger or not (I just don’t like cycling up hills). There’s nothing to learn after the first few rides. The mechanics have all been refined by the designer to make the kit practically invisible in everyday use, and that’s exactly what you want.
My contact with the company has also been handled very well: team members have been interested, responsive, knowledgeable. We had one snag with delivery to sort out, and that was taken up immediately and effectively. It’s only when something goes a bit awry that you can see whether the other person can recover and carry on—they managed all of that in a very human and professional way.
So that’s my 10/10 review. I fully expect to be quietly chuckling to myself as I go about my commute for years to come, with luck. It’s a considerable small pleasure, and the company fully deserve their success.
On the photos, you'll see a lot of cables on my front bars—but only one of those is for the Cytronex button; the other four are the cables for my brakes and gear shifts.