Rutland Cycling Grand Arcade

Managed to find a bike at Rutland Cycling at the Cambridge Grand Arcade store. The service I received was exemplary. Alex at the store even found me a different length stem from the one that came with the bike and fitted for a test ride. Fantastic service and it was a fantastic bike. So I bought it. Job done.

Went to get a bike basket properly attached. Great customer service and friendly atmosphere! A lovely guy called Will had it done and dusted in 10 minutes for no charge. I can highly recommend!

The team were incredibly helpful and welcoming when I went into the shop last week with a broken lock around my handlebars. They kindly removed it and gave me some advice on different locks to look at. I will definitely go back with any future bike problems and would recommend their services

Best bike service at Cambridge ever had. Staff are very professional and friendly and helpful! Helped me out with a flat tire very efficiently and James even helped me tweak my brakes for free the second time I went in! Such a nice place and people! I would always go to them for any bike services from now on and highly recommend it to anyone who needs help with their cycling experience!

Where to start! Firstly, the selection of bikes is limited - so no real benefit going to the shop. Secondly, I was told that a road bike would not be able to connect to a baby trailer - I've since found this is just not true. Lastly, I was told I could not have more than one quote, despite having almost no time to choose between a couple. The price on the quote for one item doesn't even match the price on the Rutland website. It was a horrible experience.

Good service and friendly staff. They let me borrow an Allen key to fix my bike seat quickly when I came in today, for free and without any problems. Haven't been there many times, but would definitely recommend giving them a try :)

Taken my bike in plenty of times for service and Rutland are always extremely reliable, efficient and friendly. I have to leave a review after my last visit, thank you to the bike mechanic who offered to fill my tire free of charge, I have been using this shop since I moved to Cambridge and won’t use another. Cannot recommend you guys enough.

Great experience at this store getting my bike sorted, the team made time on a busy weekend to fix a range of issues with my bike and I was really pleased with the result! Will definitely go back in future - thanks guys!