Kids and Family Cycles

Carolyn was really helpful over the phone giving advice and a balanced view on my options.

I order a trailer and it arrived quickly, exactly as she said it would, and well packaged.

Loving our new found freedom :-)

Carolyn was fantastic. We had a great communication and she managed to deliver a beauty for my new business amidst the pandemic. Can't recommend her and the business highly enough!!

Carolyn and her husband are so kind and helpful. Very responsive too whenever I have needed their help!

Carolyn and Martin are wonderful. They make it a completely personalised experience, finding the right bike for you and your family. They will also go out of their way to make sure your bike is kept serviced. I can't recommend them highly enough. Thank you!

Carolyn was exceptional, I cannot recommend her highly enough - she truly went above and beyond. We were planning to buy a cargo bike to coincide with our move from London to Bath. She gave me lots of advice over the phone and we narrowed it down to two models based on the hilly area we are moving to, my cycling capabilities (no experience) and the age of my children. We were due to have a test run day where she was bringing two bikes to me in London so we could try both models. However, we had concerns that the area might be too hilly and tricky seeing as I am not experienced. She actually DROVE to the location of my soon-to-be new house and did the "school run" I would be riding my children to school. She decided that it wasn't going to work for us and advised us not to buy the bike. I mean, come on!! Nicest person on earth... I've never experienced such kind and helpful service to this degree. Please can everyone buy their bikes from his company as you will be in incredibly safe and reliable hands. I am so grateful for Carolyn's help and guidance.

We bought a Winther Kangeroo about 6 years ago, delivered just after we had a baby. We've used it since then, and still do with two of them whenever it's cold, wet, or we have to take them both on one bike. Job done.

Carolyn is amazing, her knowledge and ongoing support post purchase is brilliant.

Wouldn’t buy a cargo bike from anywhere else!

We have tried to arrange a time to test ride a bike on numerous occasions over the last couple of months but have without success. Despite repeated efforts, communications have been ignored. Clearly they are busy enough that they don't need our business so we will buy elsewhere.