Bicycle Land

Bicycle Land is the most reputable ADO bike shop in the UK. They offer excellent products at great prices and provide excellent customer service. I purchased ADO A20 plus online from their website. The bike was delivered in excellent condition within four days of ordering. After using for 5 months I had a minor issue with the battery. The battery was immediately replaced after contacting customer support and answering a few questions. For anyone looking to buy or have their bike serviced, I highly recommend Bicycle Land. Thank you for your great service!

I bought a bike on August 28th (Sunday). As I received no updates on shipping, I called on Tuesday and I was told the bike was shipped on Monday but they did not receive a tracking number yet (so strange..?). I called again the next day, same answer. On September 2nd I sent an email saying that if no updates yet I wanted a refund, 15 minutes later I got the tracking number, according to which my bike was at the delivery comapny (Yodel) hub on the 2nd of September. And did not move from there anymore. I contacted Yodel and they told me the label of the parcel may have been ripped, because they could not find any info on their system, so asked me to describe the item so they could do a manual search; if no updates for 48h, "contact the retailer for next st
eps". After 48h I went back to BicycleLand but they would not decide whether or not they were investigating the issue or not and communication was extremely difficult, with me having to chase answers both by email and phone calls. I asked a redund several rimes after September 2nd, but they claimed they could not give me a refund because the bike was not with them, even if I clarified several times I did not want it anymore. Why should it be my responsibility to retrive the bike I said over and over again I do not want anymore? You have the tracking number, too. I finally involved mg bank and put the matter in their hands. On the 12th, Yodel tried to deliver the bike, luckily I was at work so I was able to inform them I dis not want the parcel anymore and so to send it back to the rrtailer. It is 10 days later now and I have still no news from BicycleLand. As far as I know my bank is still disputing the issue. Unbelievable.

10 Stars
Bought a kugoo G-Max scooter.
Shopped around found best price at bicycle land. Excellent, brand new boxed with 1yr warranty. Excellent Staff knowledgeable. Very happy with purchase.

Impressive collection of bikes at this place. They must have hand picked all the best bikes around. Bought a himo e-bike from the store. Staff was very helpful in finding me my best choice in my budget. Happy with my bike. Will be recommending this store to others. Thanks guys.

I've looked this place up and used their services. I was really impressed by the mechanic as he worked with me to get the best value for money that is appropriate to what I need. He was very patient and accomodating. I would recommend for you to check if they have the parts as you can always source your own parts too if that works out to be cheaper. Highly recommend their services here. Local and trustworthy.

Highly recommended. I was thinking about buying the ADO A20 xe, seen reviews online etc but not sure. Rang the shop for some advice as they sell them and the price was great. Chap who I spoke to was very nice and helpful, talked me through about bike and I was so impressed I decided to take the plunge and buy, something I don't do lightly as alot of money for something you haven't seen or ridden but hey I'm glad I did. The ebike is fantastic, I absolutely love it, well made, arrived very quickly as in couple dats, easy to assemble as only few parts to put on. The chap I spoke to said you will love this bike and boy was he right, its changed my life for the better, trips to here there and everywhere, the power assist is amazing and I am so please I made that purchase. Thank you bicycle land for a brilliant experience and great advice. I didn't want to spend thousands on a that I wasn't sure I would use, this was a fantastic price at around £900 and worth every penny.

Excellent service and customer experience. I went online and saw they had a shop nearby. Bought the bike I wanted and within less than a day I had the bike with me. Would definitely recommend it.

Nice. 😁
Reserved online and Picked up in store. No delay. Quick service.
Good quality product. Nice to have that assurance rather than buying off Facebook. Will surely be back for more goodies.