Avenue Cycles
100 Stretten Ave, Cambridge CB4 3ER, United Kingdom
4.6
25 reviews
8 comments
64C9+3C Cambridge, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: 10–17
We agreed that I would take my cycle to Avenue Cycles after work and collect it the following day.
On arriving Avenue Cycles took a look at my cycle there and then...
It was raining! Horrible evening.
When I said what I thought the issue was i.e. the valve as air was escaping, Adrian explained that the air would release slowly if valve related.
Adrian then proceeded to check the rear tyre and said we may as well do it now (repair) as that will save you returning tomorrow.
I was taken back, not only would this save me coming back the next day but I could cycle home instead of walking back.
Adrian was very efficient and knowledgeable as he worked on repairing my cycle, he spoke about cycles, changed my gear to a more practical speed, pumped up my front tyre as well, all this the while fixing my cycle.
The customer service was exceptional and Adrian really met the need of his customer going the extra mile.
Thank you Adrian, I will be using Avenue Cycles for any future repair issues.