Bicycle.

First of all, amazing place. The store is elegant, not overwhelming. Great service, offering you something to drink at all times. Staff is exactly as I would want my staff to be - polite, straightforward, no bull.

The bike fit itself was as I expected. I had a panoply of problems that had to be address and we had a field day. Cycling for me has been a very painful experience for me, and I could feel the difference right away. Plus they service the bike to apply all necessary changes.

Not gonna lie, bit pricey after all the changes (specially in my case), but I see it as an investment. Adjusting a bike to my body will allow me to actually ride more frequently and start enjoying it. Plus, might even stop me from buying components thinking I can solve the problems by changing saddle.

Overall, 5 stars. I now understand the "bike fit before buying" mantra.

I came to Bicycle for my first ever bike fit before placing an order for a new bike. I was quite sure that my setup was almost perfect because I have never really felt any pain or discomfort on my bike (or at least that's what I thought), and... I had no idea how wrong I was.

Lee was super nice and helpful. He explained a lot about my position on the bike, how I should be interacting with it, and helped me set everything up correctly.

Getting a bike fit with Lee was probably the best cycling-related investment I have ever made.

Went to bicycle for some new shoes having been sliding around in a pair that I now know was a full size and a half too big. Was recommended shoes that fit and insoles for support along with a bunch of other great advice and recommendations.

James is really professional and friendly and I would fully recommend anyone to get their cycling shoes from here. Great products and a great experience.

My partner and I recently had a bike fit with Andy. We have been cycling for years and always experienced different levels of discomfort on longer rides. We were embarking on a cycling trip in Belgium and decided it would be worthwhile getting a bike fit to ensure we would be more comfortable during the trip. The whole experience was very interesting and Andy has an incredible amount of knowledge on how you should be properly riding a bike. We both came away with many adjustments and some new bike parts, and overall a much improved cycling position. I’d definitely recommend this service to anyone who is serious about cycling.

My daughter and I had a double bike fit with James which was a wonderful and enlightening experience. His knowledge, professionalism and general good humour are second to none and he makes the whole process very enjoyable. I would encourage any serious cyclist to have a bike fit as soon as possible and you couldn't do any better than to have it at Bicycle Richmond. The setup is fantastic and leaves no stone unturned in making sure you end up with the best possible result. Highly recommended.

I had a bike fit with Andy Fenn about month ago, a very interesting experience. Andy explained through each step of the process - it was very thorough: discussing experience as a cyclist, measuring me, measuring my feet, testing my flexibility amongst other things before even getting on the fitting jig. Some of the results were as expected, but other adjustments quite surprising!

Now I've had time to ride my adjusted bike, and I'm so pleased. Straight away I could feel an improvement in my riding posture. The bike feels completely different and gave me far more confidence. Riding up hills is easier, the bike faster and far easier to ride. I can't believe the difference. I would recommend a bike fit to anyone serious about cycling.

Andy is a bikefitting magician!

I have never been particularly comfortable on a bike so I have always fiddled about with my position. Through the thorough bike fitting process I learned that I was sitting twisted on the saddle, causing me to pedal differently from side to side. Over time, I have developed side-to-side muscle imbalances believed to be because of this.

My fit was only a week ago and I can already say my new position is so much better than it was before – I am very pleased. I am starting to sit much straighter in the saddle and feel squarer on the bike. Hopefully, over time, these muscle imbalances will start to even out.

A bike fit is worth every penny and I would definitely recommend!

Should have done this years ago, it would have paid for itself by preventing many trial and error purchases. The staff were all polite and helpful. I had my fit with James, he's as pleasant and knowledgeable as his appearances on YouTube suggest. Absolutely no hard sell of shoes or components even though they carry a good range of stock. Left with the best fitting pair of bike shoes I've ever had. From a few measurements and a look at my feet they were able to pick pretty much the best fitting shoes to within half a size, haven't had that at any other bike shop, it shows the difference you get when going to a specialist.