On Yer Bike Cycles Ltd

This is an extremely overdue review. We had driven for over an hour to start a cycle in Lancaster. And then… there was an issue with one of the bikes. So… we rang up here and the man was really friendly and said yes of course bring it over - just a 5 minute walk from Sainsbury’s car park we took the bike. To save us even having to enter the store he came out immediately with some tools, fixed the problem in 5 minutes. AMAZING! We then asked how much and he said ‘nothing’ - thank you sooo much! You saved our Lancaster cycle ride. If we’re ever in the area again we will definitely come to you for an bike issues. I can 100% recommend this place! Us fellow welshmen look after each other! Thank You!

Arrived in Morecambe by train to do Way of the Roses. Dropped by to find a friendly bike mechanic to check my shifter needing a minor adjustment. The member of staff said he was busy…I was the only customer…and not open, well, the door was open! Not willing to even have a look at problem or help a bona fide cyclist on a trip…terrible attitude. On yer bike! I will not return (shifter is now fixed)

Fantastic service,
I unfortunately suffered a flat tyre on my bike ride by the river today, and had to walk 40 minutes to get to you.
You swiftly repaired my bike and I was back on my way.
Thanks so much, my Knights in shinning armour 🤣👍

Very friendly, Informed staff. Could answer my questions quickly enough. Had my bike in for a broken headset and it was replaced with a superior part, thanks to the staff at On Yer Bike and it was done quickly and efficiently.

Bought my bike from these guys a few months ago! The bike itself is excellent, but the staff went above and beyond helping me to find a bike to suit my needs - the saleswoman I spoke to even had an understanding of my disability, which is a first! I had a couple of issues when I first received my bike due to a loose torque sensor, but they were incredibly helpful and quick to sort it. Cannot recommend them enough, best bike shop in Lancaster hands down

It’s not often I am this impressed with customer service. What a great knowledgeable gentleman who clearly knows what he is doing.

This will certainly be my go-to place for bike purchases and servicing from now on!

The shop is really let down by the lack of tools and ability to preform fairly basic cycle repair.
The manager / mechanic Arron, is a nice helpful chap and very knowledgeable but is let down by not being provided with basic tools such as a punch, bleed kits etc. I've just picked up my bike after agreeing work to be completed 2 weeks ago on booking, today half the job couldn't be done because they didn't have punch that probably cost about a fiver. This is the second time this has happened. My afternoon will be taken up completing the work that should of been done by On Yer Bike.
I don't often do reviews but I'm a bit frustrated, I'll likely go back but only because the manager seems genuine.

Had to have my new Giant tubeless tyres replaced (after a non resealing puncture). Thought the tyres were rubbish. Great sevice, replaced both my tyres with traditonal inner tube system. Did this on the spot and even threw in a cup of tea for me and my wife. Faultless service