88-90 Charminster Rd, Bournemouth BH8 8US, United Kingdom
P4PM+43 Bournemouth, United Kingdom
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Wayne was excellent. Will be returning to purchase.
I've been trying to get info on when a particular part might be delivered (which they admitted they had broke!) and I'm having to chase and call daily as they're not taking the time to provide me with this info and call me! In order to get them to track the delivery and provide more information other than "its with the delivery company and if its not hear today it should be by Monday, alright!", I've had to get cross on the phone which is ridiculous. After checking the tracking, took all of 30 seconds, they informed me it will be delivered on Monday, a week from when I dropped the bike in. Not great but at least I can plan my weekend minus my bike now. I'm clearly now just a nuisance customer of theirs who they don't want to deal with. The junior member of staff I initially spoke to this morning was particularly abrupt and unhelpful.
Chris jumped straight on it and got my bike back to road safety in no time.
Cannot praise him enough ! Thank you Chris! Absolute life saver!