Raymondo Studio
108 Streatham Hill, London SW2 4RD, United Kingdom
3.8
59 reviews
8 comments
CVRF+6Q London, United Kingdom
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Monday: 10–18
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–18
Sunday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–18
Sunday: Close
I went in to find a new ring for my nose. The man showed me a few options, but I couldn’t really see what I was looking for. He dug around in a pile of rings and produced a couple of options I said maybe to before rushing me into a back room to “try them”.
He didn’t wash his hands and just put on a pair of gloves. I didn’t see him sterilise the rings which had been taken straight from the cabinet and were not in sterilised packaging. He removed my current nose ring (bending it completely out of shape), before applying Vaseline to one of the new rings from a tub that had been lying open. I look at the ring he had in his hand and I told him I didn’t want that one as I would struggle to put it in on my own. He said “let’s try it” and proceeded to put it in. It was incredibly painful and I shouted for him to stop twice as he struggled to fit it in, which was ignored. When he did stop he showed me the piercing in a mirror, which had been put in the wrong way round, so was incorrectly fitted. I told him I didn’t want this one, and to please just put in the other one. I had started to tear up with the pain, and he laughed at me and told me I was “incredibly sensitive” before meekly offering me a sliver of tissue as I continued to cry, at which point my friend appeared at the wide open door who had heard all this from the other side of the shop. As someone who has multiple tattoos and piercings, I have a high pain tolerance but I do not react well to having metal shoved in my face in a rough and unprofessional manner.
He again applied Vaseline to the 2nd piercing, roughly removed the 1st one before shoving in the second. This again was incredibly painful but over much quicker. He clicked it into place and showed me in the mirror. By this point I just wanted to leave and go to a different piercing parlour to have this rectified, so I wanted to exit as swiftly as possible. He saw me continuing to cry and continued to laugh at me and shake his head, looking at my friend and rolling his eyes at me. My friend told him that he was quite rough with me and he just shrugged.
At the counter he charges me £20, which I begrudgingly paid so I could leave as swiftly as possible. I said to him that next time a client asks him to STOP, he should absolutely stop. He laughed and told me that the reason it was so painful was because the diameter of the metal was larger than the piercing I had, so “of course” it was painful and whoever pierced me used a needle that was too thin. I was quite taken aback by his abruptness and said he should have explained that before taking me into the back room so I could make an informed decision, to which he shrugged and said he’s never had a problem in the 30 years he’s been doing this. Myself and my friend said again that communication and warning would have been appreciated and is key to providing good service. There was no aftercare or advice provided.
The entire encounter in the shop was so rushed, taking about 5 minutes, and I felt incredibly bullied by the man. Unfortunately, the piercing is still incredibly painful and is now infected. AVOID!
Very unprofessional and uncomfortable experience.