Wickes

Rude Staff. Endless queues!
Queried the price when I got to till as wasn't what was written on the shelf I picked it up from. Rather than answer my polite query the lady just kept repeating the price. To every question I asked! Over and over. So I left put the wood in the car and went back to check the price and just as I thought it was completely the wrong item. Didn't have time to return as now late for job and queue had 10 people now! Train your staff! Or don't actually, I'm not coming back!

Vast improvement to the site. Much more stock and improved space. Labels everywhere it's great. BUT what's happening with staff on a Saturday??? Poor girl behind the till and over 15 customers waiting to pay, young lad running ragged trying to help as many as he could and a lazy ar** out the back trying to look busy and not helping anyone but avoiding everybody. 30/4/22 not helpful at all

Went there to check availability for a product that was out of stock online, the staff were brilliant, really helpful, very informative. Excellent customer service. Well done guys.

Much more choice of goods now since they had a re- vamp, especially on the decorating side, real wide variety of paint, tools and essentials, also good for all sorts of cleaning products and tools, alongside all the usual wickes products.

They would not bring items for us from the rear warehouse as forklift driver was busy unloading items from the truck hence asked us to wait 45 minutes before anyone could help. You can not expect a customer to wait 45 minutes when a forklift driver could easily drive to where the materials are placed and bring them to ground level, Thereafter return back to unloading the truck. When complained to duty manager, she was even more rude than the cashier. Furthermore what surprises me is that such a large store has only one forklift.

Everyone was extremely helpful and understanding. Even when dealing with a damaged item, the manager dealt with it efficiently and with care. Highly recommend!

Fantastic store for all your DIY needs. Its even better since it was redesigned and is easier to find what you need. The car park is large and easy to navigate. The staff are helpful and have a good knowledge.

Standard hardware shop. Staff are friendly, been in a lot worse