Nationwide Building Society
4-6 Fazakerley Street, Chorley PR7 1BG, United Kingdom
3.9
14 reviews
8 comments
M939+65 Chorley, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–12
Sunday: Close
Tuesday: 9–16
Wedneasday: 10–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–12
Sunday: Close
I am at a loss booked in to collected 20k 72hrs notice. turned up with my ID and bank card and pin number and this was still not enough to receive my money my driving licence was not sufficient because my address I have currently still own and rent out was different to my new address ( just moved 3 weeks agao). But my pin and bank card phone number to verify me was still not enough
They said I have to come I to the branch again with my British passport (that has no home address I was there to verify that this would be acceptable Chris bank manager also informed me they cant even verify passports because there is no address registered on there
I am sorry but why is it acceptable passport that you can't verify
But
You can't accept Pin number government issue British driving licence with my date of birth and picture to confirm. Bank card th personal phone number you send verification text and call to if anything fraudulent is happening with my account regarding money transfer
Basically invest in a chip and pin verification like every other bank have in the UK you are so out dated. And what wrong with some constructive criticism to improve your service so other customer don't experience very poor service