SRB Photographic

Purchased the Elite filter holder, 72mm adapter ring and the ND 1000 filter. Arrived well packaged and arrived well within the stated time.
The products are well made from high quality
materials and look and feel very durable.
Customer service was very good and the staff polite and helpful.
They have secured my custom when I purchase other filters etc.

Everything you would expect from a very reputable British company.

None of this cheap tacky import rubbish you get from Hu Flung Dung province.

My first experience of ordering from SRB is very much like the curates egg - good in parts. Their price for a basic set of 100mm Lee filters and holders etc was very competitive so an online order was placed. The items arrived promptly and well packed. However, I wasted a good hour not to mention precious reserves of sanity in trying to mount the various rings and holders onto the lens with no success. Eventually close perusal of Lee filters website videos confirmed that I had been sent a push on version of the filter holder by mistake. A phone call to a polite and helpful person elicited a promise of a correct replacement along with postage stamps to cover the return. The replacement again arrived promptly but no stamps, despite the invoice being clearly annotated for the packer to enclose some! I have sent the erroneous item back at personal expense and suggested that a cheque to cover my costs and time may be appropriate. We shall see !
Update 2 weeks later - no sign of a refund. The lesson is clear. I should have kept the errant goods hostage until return postage was supplied. Or dealt with a firm that is capable of sending the correct item in the first place. Downgraded to 2 stars as a result.

At least on the ordering experience I can wholeheartedly recommend SRB when compared with Ama*** or some other well-known photographic retailers who seem to be unable to present meaningful search results. SRB gave me a nice, clear, ordered list. Oh and the best price too. Update! arrived today, just in time for my trip. Fabulous!

Superb service. I have made three orders this year and the service seems to improve every time I order. I am President of a local camera club in southern Spain and have recommended the company to all the members.
The quality is first class and reasonably priced too. Keep up your high standards.

Very good service! Definitely recommend them!

I ordered a digiscoping adapter for a MFT camera. It wasn't in stock so they gave me free delivery and it still arrived very quickly.

The item itself is made very well and completely of metal, no cheap plastic parts. It also comes in a little protective cloth bag.

I am a Third Generation Customer; the Customer Care, the Duty and Ethics have not changed.

With an unprecedented help of James and Terry with the rest of the team, all photographers will be happy.

The Customer Service is unprecedented. Honest and Truthful.

Keep up the Good work.

Thank you.

Fantastic guys to deal with, wrong adaptor ordered in error (my mistake), guys were understanding and helped to resolve the issue in no time at all.
Would use again, have no problem in recommending!

needed a strap for my tripod,all my usual shops had no stock as i wanted an optech one

found SRB who had them in stock,so ordered sunday afternoon, it arrived today via royal mail

spot on service and communication

great to deal with