Europcar
3 Montrose Rd, Chelmsford CM2 6TE, United Kingdom
2.9
83 reviews
8 comments
PGV2+9G Chelmsford, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–13
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–13
Sunday: Close
three times I have had a booking through work with this branch this year and they have screwed everyone of them up by changing the booking but not notifying my company, meaning i have had to change my workshop booking for the vehicle which means I have another month with rear doors not opening or the like.
if I could give 0 stars or negative I would.
I'm sure some of their bookings are fine but 3 straight strikes in one year. I'd give them a miss if I was you
Edit. I am still waiting for return deposit for a car I didn’t rent!!!!
This is nothing to do with off hiring, as my own vehicle still hasn’t been fixed. If Chelmsford answered their phones, maybe the correct customer service would be received, as the main Customer Service number is no help.
Two weeks later. Having now been charged £33.79 for a fuel charge for them getting the vehicle back from Ipswich to Chelmsford is disgusting. The return was prearranged with the garage who rented it.
I will be informing my credit card to challenge this, as the vehicle was left with exactly the same amount of fuel in it, as to when it was received the first day of hire.
Daylight robbery.
If zero was a rating, they’d most certainly get that.