Exotic Car Collection by Enterprise

READ THIS REVIEW!

So back in April 2018 I booked/reserved the Jaguar F Type drop top for a wedding in June. Given that I reserved it way ahead of the event I thought I would get the vehicle of my choice. But unfortunately two days before the wedding they said the drop top isn't available but the hard top is. Naturally I was disappointed but I went for the hard top. I agreed with one of the sales team for the car to be delivered by 9am. But on the day of delivery it was delivered at 10am. It was a miscommunication because their office opens at 9am and it couldn't have been delivered at 9am. The representative that delivered the vehicle was dressed very smart and was very professional. He even gave the car a wipe down after he delivered it.

Because the vehicle of my choice was not available to my surprise they upgraded free of charge to the 5 litre supercharger model. This model is considerably more expensive to hire and I was really impressed that Enterprise did that. Also, from the get go they increased my mileage allowance from 200 miles to 400 miles free of charge as well on request. By the end of my time with an amazing vehicle I went over 400 miles but they were nice enough not to charge me for it. At this point I am already very impressed and pleased with their service. After they took the vehicle back the team manager emailed me to let me know that the vehicle has been returned in pristine condition and as an incentive for the inconvenience they caused me they threw in a 10% discount for my next hire with them. My vehicle became the main attraction at the wedding as well!

World class service at its best! With this level of high service customers will always go back. I know I will and I am looking forward to doing business with them next time.

Thanks Enterprise!

Great Company to hire a car from - provided a great service and sorted me out with a luxury car last minute. THANK YOU NATHAN... great job mate.

Dreadful customer attitude, totally unhelpful, i will definitely never use again... i would also award zero stars if i could... this could be such a good company, if only they would change their staff.. good luck

Great service,cars are in excellent condition.i will definitely be using them again.

Excellent Range Rover Sport, definatley will use again, Maz

Awful to deal with, condescending dialogue and a failure to understand customer requirements. Would rate zero stars if possible.