Enterprise Car & Van Hire - Tower Bridge

Live Review:

What a pleasant experience from SALAH & Team.....👍
Prime example what customer service is all about and delivered with perfection from day one.

Just got delivered the Ford Kuga - (Black) to my door, he explained everything thoroughly to me and was so very helpful.

I hope this young lad progresses far in life, as he’s attitude is just brilliant.

Thank you gents and see you soon, when I eventually get to return the vehicle!

My wife’s back was a problem so we decided last minute to rent a car instead of taking the train - we felt that sitting up would be painful. Doris helped us organize a car to drive to Cornwall and drop off in Plymouth. As things progressed the back started to feel a lot better and we changed out minds about the car, which my husband had already picked up. We contacted Doris and she credited us back and took the car back after they were officially closed on a Saturday after 12 noon. She was courteous and helpful throughout the whole procedure.Her last comment to us was to get home safely. Exemplary service as far as we were concerned - we will continue to use Enterprise in the future. ThankYOU Doris!

Hopeless, I wish I'd read the many negative reviews already posted here, not that I think the front office staff are to blame, it's a badly managed business. I booked a car with five days notice and hey presto on the day I'm supposed to collect it, they don't have it, or anything similar. At least the staff were apologetic, I get the feeling though that they have to do it a lot. The C-suite should be squirming in embarrassment but I doubt that this will ever cross their overpaid desks. Try AVIS.

Everything was fine, car was ready and in very good condition. Thank you!

Was my first time renting from enterprise. Van was clean and in good condition. Was met by Rahin who was very friendly and welcoming. He showed me around the van and how to safely operate the tail lift. Great service from the team. Would highly recommend.

Staff 10/10 very good vehicle hand over and no fuss when I changed my hire from 4 days to 18.
Thank you to all the team in the office, Nadim, Sim, Rahin, Lim and Sal.

I’m local to this branch and have been using them on the occasions I need a car. They’re always super helpful and don’t tire you with the endless selling of insurance and other extras!

I wish the staff here were actually running the country. Some superlatives to go some way to describe the service I received.... Efficient, knowledgeable, compassionate, capable. I will continue to use Enterprise as the service is truly great.
Thank you all at Enterprise Tower Bridge