Tmr automotive services Ltd

In a nutshell....stay well clear. Shoddy workmanship. Charged £240 for "new" alternator. Broke down 2 days later. RAC said faulty alternator. Was then told by these that I'd have to pay for another alternator while this one was sent back.
Took to allen ford and it cost £440 to repair their work. Awful

Used this garage to a few years now, outstanding work every time quick service and reasonable priced.
I recommend this garage and also for recovery.
Top man Chris keep up the good work👍

Great employees who know there trade, Well ran company,. Have helped me out many of time when in need, Great competitive prices. Come very recommended from myself and family.

Great friendly garage very helpfully staff they take care of you and your car great prices always been looked after

In the past, they have been excellent, in all respects. Excellent work done at a competitive price in both the repairs side and the MOT side.

Dealing with anxiety I also liked that I could contact them via messages in Google maps (with a prompt response) instead of phone calls and they are very local to me.

This should be a perfect review but I contacted them for a quote recently and they replied within 5 minutes to say that their parts suppliers were closed and they would get the quote over to me first thing Monday, I was fine with this but Monday came and went.

A week went by so I followed up with a message to prompt for the quote, but no reply. I called in the shop the next day and was assured that the office staff were working from home and someone would get the quote over to me ASAP.

That was a week and half ago now and nothing not even a message to say they are really busy and short staffed, just ignored.

It seems they don't care about customer service (or are unable to separate work life and home life, working from home), not even for returning customers.

Such a shame really for them to lose a loyal customer because they couldn't just get a response of any nature to a quote request.

Tmr Diagnose: Engine's not good
Me: Ok, could you be more specific?
Tmr: Lost compression, you need a new Engine
Me: maybe we can rebuild it?
Tmr: we don't rebuild engines
Me: But you work next to cylinder rebores that specialises in Engine rebuild.
Tmr: If you want I can deal with them and give you a quote?
Me: that'll be great

Waited 4 days, no one called for a quote so I took the car somewhere else and got a quote after 90 minutes

Been using these for over 10 years, Chris and Neil are great lads that go above and beyond, sorted out a previous garages mess at no extra charge, would definitely recommend 👍

I have used them to do my MOT there and regular service. Very honest with the prices, you have a choice to get parts and pay for labour or both. Your receipt has a breakdown of all the parts/labour. They haven't overcharged or come up with new things to fix to get money off the customer. Friendly as well. Will use again.