Coastal Carpets
Queensway, Pensarn, Abergele, LL22 7RE, United Kingdom
4.6
56 reviews
8 comments
7CV7+FM Abergele, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 10–16
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 10–16
Sunday: Close
It's a small bungalow, and we were having carpet and underlay in three rooms, none of which are very big.
Having been given no appointment time when booking, we made sure we were ready for 8am. By 10am no one had turned up. I spent over half an hour on the telephone to them, but it was constantly engaged, so I sent an email, asking for a time. No reply was sent.
Not long after two fitters turned up. One was quite friendly and polite, whilst the other was rude and I have to say, obnoxious. Not professional at all. When allowing someone into your home, you expect a level.of respect, this was not given.
I am disabled and we asked if the rooms could be done in a specific order. My partner had cleared one room and we asked if they would do that first, allowing time to move the furniture around, and avoid holding them up. The response we got was unbelievable. We were both left feeling uncomfortable for the duration, which was 5 long hours. It transpired that only one them was actually a fitter.
We knew it was going to be inconvenient, but had no idea just how bad it would be.
For this reason, I could not recommend, which is unfortunate, as I believe in supporting local business.