Fu Hao
45 Wigmores N, Welwyn Garden City AL8 6PG, United Kingdom
3.6
111 reviews
8 comments
RQ2V+W9 Welwyn Garden City, United Kingdom
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Monday: Close
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 17–23
Saturday: 17–23
Sunday: 17–22
Which is a shame because the food was delicious. The crispy fried wantons were amazing. As was the oyster sauce dish and noodles dish.
2 hours later I went to the restaurant and can only explain what I was met with as utter arrogance. The man who was there was extremely unnecessarily rude, I have the entire thing on record, proceeded to call me a fussy eater, blame ME (the customer) for the issues of “not liking the food” when I had clearly stated the number of issues I had. And finally after being in the restaurant for a further 35 minutes, being spoken down to, patronised and verbally abused yet again. I got £20 back of my £33, because they wouldn’t pay me the £13 because that’s the fee they have to pay to just eat for me ordering through them, which they felt appropriate to penalise me with... avoid like the plague. Terrible customer service doesn’t even explain it and the food not far behind.
When my wife asked for a spare bowl and some chopsticks the waitress snapped at her. Later on we commented that the pork tasted a bit off but she was quite dismissive. We found a hair in one of our glasses but by that point we knew what service to expect.
I'd suggest going elsewhere and spending a bit more for decent food and service.
I ordered satay chicken through JustEat and recieved something which looked like black bean chicken instead. It was tasteless and definitely not satay, I believe they made a mistake.
We also ordered chow mein, chilli beef and egg fried rice, and all of it was shockingly bland and lacking any exciting chinese flavour. I had to add some soy sauce myself.
Was very disappointing ):