ABSOLUTELY DISGUSTED!!!!!! ordered with them this evening including one portion of chicken and one portion of pork balls. Now I have an intolerance to pork so what i didn't expect was for them to mix the bags together. Im now spending the rest of the night with the food playing havoc both ends of my body. Phoned to complain and the woman on the phone was EXTREMELY RUDE AND DISRESPECTFUL I asked for a refund and told her she's basically poisoned me to which I got told she doesn't care and if I return all the food I can get money back (I've eaten most other things by this point) so won't give me my refund. Will never use here again so if you have an allergy dont use here as they won't care if you die. ABSOLUTELY DISGUSTING AND TERRIBLE SERVICE!!!!!!!!!!!!!!!!!!!!
Megan austin282 days ago
Never had a bad meal from here. Always lovely staff and quality food, very good value for money!
Michelle Church313 days ago
The most terrible food I have had from a takeaway!!!! Wonton soup tasted of water with veg thrown in and the other dishes tasted off!! Complained and asked for a refund as the food was not edible!! I was told very rudely that as I had some of the soup they would refund only 80% and that they will never deliver to me again! Not even an apology just so rude!
Roxy Mcloughlin313 days ago
Man who answered phone very polite, explained why I had to pay charge delivery, delivery guy very polite too, food massive, so good, only reason 4 star as 1 of the sauces waw spicy, so put my boy off, will defo order again!!
Russell Wong343 days ago
The food is really nice and evertimes I go to Lucky Stars the staff gives me the snacks ,the snacks is free!!!The staff is very polite every time I go to Lucky Stars they always smile again very nice!!!!!!!!!!The snacks is like this is the whole bag of prawn crackers.
Chan YL343 days ago
The best thing in Lucky Stars is the food!The best is the Curry Chicken
Sam jervis343 days ago
Great food, great staff and well priced. Having tried every chinese takeaway in Hemel Hempstead I am sticking with Lucky Stars.
J Sneek Singh1 year ago
Best Chinese in the area!! They make their own home made chilli oil which is the hottest and tastiest I have ever had!
