Peacocks

Peacocks sell reasonably priced clothes of fair quality. I visited this branch to pick up a click and collect order. I was told it hadn't arrived and to contact customer service. On doing so I found the order was indeed at the store which meant another trip back to Eltham. I got the impression they are short staffed in store. More vigilance please!

Peacocks in Eltham has very bad customer service. I wanted to return one item but they found out that my debit card has not been signed. They said I have to sign it but they can' t see me. So I went to another part of the shop to sign it but they said they did see me. Firstly I was thinking that they are playing with me that it must be some sort of joke. My baby cried a lot and I decided to ask for manager. She said the same that I can't return the item because my debit card wasn't signed or was signed in their presence and I can bring it back tomorrow. She said is a Peacocks policy. I couldn't find such a policy in any Peacock website. They don't care that I have crying baby and obviously not time to come to High Street every day. POOR CUSTOMER SERVICE in Eltham's Peacock shop!
I am editing that i returned the item few days later in another Peacocks shop without any problem, NO ONE asked or watched if my card is signed. Is obvious that Eltham's Peacock making their own policy. I will never ever buy in this shop again. Question for Peacocks shop in Eltham - Why did you sell me in first place the item when my card wasn't signed? Your policy doesn't make any sense.

I recently popped into peacocks in Eltham, great items lots of stock! And the till assistant was very lovely and chatty! Not just to me but to all customers.
( not sure of her name)
much better than the catford store.

I recently bought seamless lace bandeau bra in all colours, they are amazing! Best quality too!! I always find peococks have the best quality items. Will keep buying from this store ❤️❤️❤️

LOVE this shop and hope it never closes. Probably the best customer service given here in the whole of Eltham retail stores, although you might be stuck in the que for ages to pay but staff is always very pleasant. M x

Love this store it's got great stylish clothes for all ages and sizes. The staff are very friendly and it's a lot better than primark.

Visited this store today horrible patronising sales assistant on the till. Won’t me going there again.

There was no service/help inside the shop and they only had one cashier x

The staff are always polite and helpful when I visit x Eltham store is better