Massarella Coffee Shop

We called for breakfast here before shopping. My husband had a lovely cooked breakfast with tea and toast for just under £5. I had a beautifully cooked omelette. The service was fantastic. The toilets were also exceptionally clean. Couldn't fault it.

A great little coffee shop, eat in or outside under the canopy. There is table service all day, food is available for all tastes. There is a WC available for customers, wheelchair accessible. Prices are not to expensive. A great place to meet up as directly in the middle of Charter walk shopping centre.

I have a little fun memories coming here with my grandad place has been a staple the town centre for a while and then really Easy to miss the stuff inside a very nice on the prices for the food and drink of a reasonable you will see a lot of old people especially on Saturday and Sunday mornings however stop in for a drink because it’s worth every penny

My two grandsons, aged 16, sat at a table whilst I waited for my order at the counter. I saw a lady behind the counter looking at my grandsons and asking the man making the coffee who they were, with a grim look on her face. I said "They are my grandsons". She grimly replied, " well "they" come in out of the rain, sometimes bringing in MC Donald's!" We do not live in Burnley so definitely do not go in there frequently.
How dare she assume all young people have no manners! My grandsons have excellent manners and were just sat waiting for there drinks. I did not appreciate them being glared at and talked about so loudly. I later found out she was the manager!
Her customer service is dispicable!
We WILL not be going in again!!!!

Quick very friendly service.
Always pop in here when I visit Burnley.

Very good food, great service. Very nice lattes . Very clean facilities and clean toilets facilities. Best cafe in Burnley ***** star 🌟 i give

We always enjoy our toasted tea cakes and coffee. The service is excellent, and friendly. We recommend Massarella Cafe to all who want a nice meal.
Douglas and Wendy

Over priced. The woman who works there with the blonde hair. Is one miserable person. Awful attitude. Place is morbid.