Costa Coffee

Average tasting cappuccino, clean shop.
Good service.

This outlet has bad service. The staff is not at all cooperative. A simple request to warm a sandwich was not fulfilled citing lame excuses. The outlet location is good, however the staff bad attitude makes it unbearable.

Coffee was great BUT the female manager was very rude and off putting. Young lady started to serve us when the manager butted in. We had to repeat everything and were shouted at for not having the right money, they had no change. Paid £15.50 with a £20 and 50p to try and help, still not good enough. Young lad making coffee constantly working was then shouted at to go and get change despite serving customers. Poor chap working his socks off spoken to like dirt. Makes a bloody good coffee and even sorted out our incorrect order that the manager had ballsed up!!was then given £200 in cash to go get change, all in front of customers and the general public. Coffee and cake made up for the lack of manners and customer services.

horrible service. no communication between staff. asked for an iced latte, and been given a hot coffee. when he remade it, just poured the coffee in ice. end up not having the coffee at all.

I enjoy Xmas proze draw, it is nice to get free coffee or cake

Coffee is amazing but depence who is doing. Each worker is doing it different

Good place to Grab a quick coffee and a bite whilst shopping in the grosvenor shopping center just sit and people watch the the open Costa ,food a little expensive for what it is .

It is a nice place, but I can't give it 5 stars