Costa Coffee
Unit 2, Tesco Extra Retail Park, Mill St, Bedworth CV12 8SX, United Kingdom
4
244 reviews
8 comments
FGJG+95 Bedworth, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–16
Sunday: 10–15
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–16
Sunday: 10–15
Very professional
Very helpful
Friendly staff
Understanding my 7month old likes to have a cup of cream or she kicks of thinking she has missed out
On my final time here ( as I would not be returning) the woman SCREAMED my order out. And I mean SCREAMED it out bc the whole coffee place (85% full) turned their heads to look at who this order belongs to. Meanwhile the staff with her over the counter were snickering and laughing. This would be my last time here.
On Friday 12th of February I came in to store to get a coffee on my way to work, it was around lunch time and there was one member of staff on her own, I was at the back of a very long queue waiting outside, the poor girl had multiple deliveroo and uber eats orders as well as the long queue. During my wait some customers started shouting and screaming at her and you could see she was visibly upset and stressed. She ended up having to excuse herself to get in touch with her manager to ask him to come and help her in which he refused. When I got to the counter I asked if she was okay and she was on the verge of crying me along with other customers told her it was okay and comforted her as best we could.
I have been a regular in this store for years now because it's my local, and in the last year or so it has gone so downhill and they treat their staff awful, you never see the same member of staff for very long and they are all unhappy when they are there. They are left by themselves all day long with no help from management in a very busy store.
Along with many other customers I will not be returning until management learn how to treat employees.