Costa Coffee
Moto Service Area - Cherwell Valley Services Junction 10 M40, Bicester OX27 7RD, United Kingdom
3.8
146 reviews
8 comments
WRX2+XH Bicester, United Kingdom
Location reporting
Claim this location
Monday: 00–24
Tuesday: 00–24
Wedneasday: 00–24
Thursday: 00–24
Friday: 00–24
Saturday: 00–24
Sunday: 00–24
Tuesday: 00–24
Wedneasday: 00–24
Thursday: 00–24
Friday: 00–24
Saturday: 00–24
Sunday: 00–24
All whilst he had a queue filing out the premises, manager was around, saw the queue and did nothing. He chose not to instruct his member of staff to man the till and deal with the queue, that's unacceptable and poor management.
My whole experience of a queue in Costa probably lasted 20 mins, of which we were stood around waiting at the front of the queue for half that.
Before 9.30 and you can't get a sausage bap, poor management, no white bread for toast before 9.30, poor management.
This is by far the worst Costa I've visited in all my time (years) of being a Costa customer, I couldn't bring myself to recommend this one.
As for the dirt, there were visible hand prints in the dust on the ledges, clearly itbhadnt been cleaned in a long while, there was ingrained dirt around the edges of the floors and benches and the seats were disgusting, again its not a theme continued throughout the rest of the services they were actually very clean, it was isolated to Costa, you could even see in the dust where the service station cleaners had cleaned the bit they were responsible for and then beyond that the dust in Costa. Avoid at all costs.
Also her name is Cristina and it was around 15:40 on Wednesday 12th October.