Costa Coffee Broughton

Coffee was nice, but ran out of stock of quite a few things and our visit was at lunch time so its not really acceptable, especially when we went there for these items in particular. Staff were really nice, helpful and friendly. Many tables not cleared and dirty which again is not really acceptable especially when it was relatively quiet.

You could easily miss this Costa, just tucked away in the corner between WH Smith and Specsavers. However, a bit like a Tardis, it opens up to much more inside!
Nice and clean when I visited recently, with good service, comfortable seating and interesting layout and decor.
Unfortunately it does not have any outside windows to provide natural light, but still seems reasonably bright and 'open' inside.

The Costa itself was clean and served a good selection of food and drinks. The coffee I had was hot and tasty served with a fresh cake.

However, the store itself gets very packed and it can be difficult to find a table. Several customers ended up standard with a try waiting for a table to become available.

Overall the service was friendly and the place looked clean and tidy. It was hard to relax with so many people, but you did get good coffee.

Usually really enjoy going here but just lately it's not been a nice experience. One of my trips recently the staff literally came over and told us we had to leave as they were closing at 4pm and don't even get me started on the broken dishwasher, paper cups, broken card machine. Some of the staff are lovely but there are a few that couldn't give two hoots! The way it is at the minute I wouldn't recommend.

Every time I've been here there are issues, have no cups have to drink out of Paper cups, disgusting when you want to relax on your only day off. 4/5 they don't have your drink, or don't have toast. The worse Costa. If I could get to the one at sealand road retail park I would that gets 5/5.
Not the staffs problems, they are friendly enough, poor supplies, broken machines!

Went today to be told cash only (I don't carry cash and nor do a lot of people) also no cups or plates etc due to no dishwasher. The only thing they had was takeaway cups and even then only small cups. Staff were obviously stressed but trying there best in a bad situation. Surely someone should take the decision to close until repairs are done under hygiene standards.

Update: Still appalling. Nothing has changed.

Kicked out at 4 not 7 as per website. Dishwasher not working. Card machine not working. Oven shut off at 3:40 so it had time to cool down before cleaning. All, and I mean all, customers asked to leave at 4 precisely. The staff's entire aim was to ensure the place was closed at 4. This situation has been talking place for the last 3 weeks apparently. Truly awful customer service. Complained to some young lady who clearly couldn't give two coffee beans. Avoid at all costs.

Always friendly environment, consistently good food and drink on offer. Stocks M&S sandwiches and a few other of their products besides their own. It does run out of items later on at times, but this only proves how popular it is to all visitors to the shopping park.