Amazing service and friendly staff, 100% would recommend best local convenience i have had!
Danny Kovacs352 days ago
Younger server is solid, the older guy is unhelpful, usually on the phone, and rude. The store also doesn't have the full Hermes facilities so when you take a parcel to return that the website says to do, you're sometimes turned away
Lorna clear1 year ago
The older man is so incredibly rude. He would not take Evri parcel as he said it was too big, when there is a huge store room, door was open. He is so arrogant and unhelpful. Why take on a service if you cannot honour the customer?
Chrissy Latter1 year ago
Very handy place great owners and good selection of stock
BadBoy Halo2 years ago
Older man is so rude. Always on the phone ignoring customers. Blatant attitude. Lies about having parcels, dishonoring of Royal Mail. Makes prices up on the spot and overcharges kids/teens and also gives back incorrect change amount. Poor hygiene, went in one time and there were hundreds of ants all over the floor by the freezer section at the back. Some foods are past their sell by date so clearly don't restock all the time. Customer certainly DOESNT come first.
Darshan Patel2 years ago
Great Small business in the local town of Lancing. Good stock and excellent Hermes parcel shop. Good customer service from the owner. Will come back soon when I have Amazon parcels to return and collect via Hermes!
Henna Nayee2 years ago
Been a few times, always great customer service and keeping the shop clean and tidy, owner was lovely and helpful with Hermes parcels!
Brandon Carter2 years ago
Been shopping here for quite a while now. Staff are very friendly and product selection is really good. Very nice store!
