Tudor Rose Patchwork

Embarrassingly rude customer service - whilst the member of staff (potentially owner by the looks of other reviews) has a fountain of knowledge, the manner in which this is relayed was horrendous. I felt incredibly unwelcome, stupid and out of place, enough to put me off ever returning.

I visited here today with the intention of buying a computerised sewing machine. My Partner took me and was happy to sit in the cafe with coffee and cake while I did my shopping. All the ladies were very knowledgeable and welcoming. Sandra demonstrated the machine for me, I felt comfortable with her and able to ask questions. Because of the cist of the machine and my own cheekiness, Sandra also gave me a generous bundle. I'm looking forward to visiting again and joining a class

This was my first visit in a couple of years and I was delighted to find it to stiil be the haven of crafty loveliness it's always been.

Fantastic knowledge about all their products and very helpful in assisting me to choose the right sewing machine. Price was great and delivery swift. After sales superb in answering my questions. Highly recommended just wished I lived nearer so could make more in person use of this wonderful shop.

Really pleased to have found Tudor Rose Patchwork. There is a very good range of fabrics to choose from and the selection of machine sewing needles was one of the best I have ever seen. Excellent coffee too which my husband enjoyed whilst I browsed. On our next visit I plan to investigate the knitting wools etc. as I spotted some quality yarn in beautiful colours. The shop has lots to offer, I was made to feel welcome so if you are in the area, I would recommend popping in.

Very nice little shop, horrible staff.
Went to buy half a metre of ribbon, and was basically forced into getting double than what I needed because the "bank would earn more money than the shop". Also, when counting my money wrong both members of staff rolled their eyes. Overall the two staff members were extremely rude, and treated me feel like a nuisance rather than a customer. Would definitely recommend going somewhere else.

Warm and welcoming greeting. An Aladdin's cave of resources for many types of crafting. Tasty food in the cafe (the homemade cakes are truly yummy). Appears to be a wide-ranging choice of classes. Loyalty cards available.

I brought a gift online for my mum and Justine and Joy did everything they could to ensure it was personalised and arrived on time for her birthday. Wonderful customer service - thank you!