Royal Mail

Yet again another ‘sorry we missed you’ card despite no attempt being made to deliver, no knock on the door. I work from home and was in all day. What makes me laugh is that I saw the postman come into the building and he didn’t have any packets with him. They must fill the card out when they don’t fancy carrying packets. Either that or they lack the basic skill required to match addresses with corresponding doors. It’s not rocket science. I also agree with the other reviews about bending deliveries that shouldn’t be bent. Quality of service here is dreadful and they’re rude.

Customer services & delivery offices can’t co ordinate a simple redelivery. Waited all day for a redelivery which customer services said was still coming even though I got another email saying I had to book another redelivery. Now the link for that doesn’t let me re book so how am I meant to get my parcels. Went to the delivery office and they wouldn’t give me my parcels because they were meant to be delivered that day but they never were.

Have to agree with the other reviews, not quite sure these lot know what they’re doing. This is not the first time that Royal Mail have delivered my parcel and they haven’t knocked, but I haven’t been too fussed because they usually LEAVE the parcel in a safe place. For some stupid reason, they decided today to take my parcel BACK TO THE LOCAL OFFICE and the next re-delivery date is next week Monday. Please please please! If a customer has selected the option for delivery to a safe place, listen to their request! Now I’m going to have to go out of my way to pick up the parcel kmt

No post for nearly 2 weeks I accept delays due to the postal strikes and fully support the postman but myself and my neighbours being without mail for that long is not reasonable

I’ve collected parcels here on multiple occasions and have always found them to be very helpful even when there’s a problem. Well done and keep it up!

Not the first time cannot received the parcel. Always say no one home cannot attempted! BUT we are at home!!! This time no “Red” card left to us, cannot arrange redelivery on website, no one can contact. Awful!

Royal Mail, the courier man delivered the order to the wrong address and the Royal Mail don't confirm that the order was lost so that I can receive a refund..
lack of professionalism and respect for the customer!

The members of staff there are amazing and will go above and beyond to help you. (I’m only referring to the customer pick up point desk!)