Wafflemeister

“If I could give it a 0 I would, but thats not possible so I give it a 1”. Literally. The service wasn’t great but not bad either. The waffle. First of all they don’t even look like the ones they have on display- when they give it to you, secondly it doesn’t taste nice, was hard, way too creamy and too strong. My friend recommended it and said she really liked it and I should try it with her but then she ended up feeling sick after it? Then she said she got the places mixed up? Anyway I didn’t finish mine which is rare when its a waffle. Walk the extra mile and go somewhere nice I’d say.

Lapse service & extremely slow given they are at Bond Street and expect to be so busy. Always a queue & generally you have to repeat your order 2 times and they still get it wrong! Dont get me wrong - most waffles are fresh & taste amazing but for £7.50 for a waffle and a scoop of ice cream you would expect a bit more. Need more efficient staff

Delicious waffles, but only when they are fresh out of the oven. There have been a few times when I have been given already made waffles, which did not taste good at all.

Best waffles in West End, mouthwatering delicious it reminds me of Brussels when I had fresh waffles

Wafflemeister, what a tasty treat. Delicious ready grab and go waffles - fresh out of the oven and with incredible range of waffles to offer. Go Banana is one of my favourite, the freshness of the bananas complimented the waffles so well. It's a must grab.

𝕣𝕖𝕒𝕝𝕝𝕪 𝕘𝕣𝕖𝕒𝕥 𝕤𝕖𝕣𝕧𝕚𝕔𝕖 𝕒𝕟𝕕 𝕨𝕒𝕗𝕗𝕝𝕖𝕤 𝕨𝕖𝕣𝕖 𝕣𝕖𝕒𝕝𝕝𝕪 𝕕𝕖𝕝𝕚𝕔𝕚𝕠𝕦𝕤 ☺️🫶

I have ordered a deluxe box with two toppings, however as advertised we were meant to get some cream but it wasn't included in the order. Plus the 2 toppings which were white and milk chocolate were not enough at all for the 4 waffles that we ordered. It's awful that we've paid this amount of money for 4 plain waffles and literally 2 drops of chocolate and no cream at all. Also the waffles were not fresh and very hard when they got to us as they were cold already. On top of that we've waited almost an hour because every time a driver would arrive to the shop the order wasn't ready. We've tried calling, but no answer from the shop at all. Not to mention that the 2 waffles at the bottom were burned. Clearly the ones at the top were put there on purpose to make it seem “presentable”... This is unacceptable and I've put a complaint through and I hope something will be done. This is playing with people's money, and false advertisement.

Had waffles from here, loved the waffles but hated the customer service.

Went to the bond street wafflemeister and we were taking our time to decide on which ones to buy which is obviously being a customer our right to do that and not that we were taking hours to decide or blocking the line or other customers as we were standing on the side and deciding. The girl who had to take the order just rudely asked the person next to him to deal with us as we are taking time to decide and she cannot deal with it.

Really need to work on this.