Oxford City Council

They state on their website 6 months to get local connection. Today got told cannot join housing register I have no idea when they will put me on. Care needs assessment at county said I would not be considered for any health care until I was put on housing register. For me this could well mean me dying alone they do not care. All they do is fob you off any which they can. They just make up their own rules to get rid of you.

I can’t believe we have to pay these people. Hopeless services all round. Litter everywhere unsafe roads. Really really unsafe cycle paths. They got a new computer system in September last year and it still doesn’t work. Dreadful and depressing. Looking forward to moving away so I don’t have to deal with them anymore and that’s when you can get someone to talk to you that isn’t just rude and unhelpful.

Had issues for 10 years with council tax and housing benefit not being calculated or paid correctly. Always in a battle and having to get the MP involved. They need to train their staff properly to know how to do their jobs! So much stress causes by their inadequacy!

Very quick to take your money but terribly slow and silent when they need to refund money to you because they have overtaxed you. Disgusting is how would describe the council.

Awful council, fast to take the money from you but "3-5 days" to give it back. Well next time I will give them my money in 3 to 5 days or maybe never because there was a mistake in the accounts. Also, you need to do a test for all your drivers and make sure they know what right of way is and not cutting you off forcing you into the pavement. The van number was 2741. I really hope he will be dealt with. Also, why do the council need cars.? Why can't they take the bus like us do? Or walk where they need?

Left Oxford 2 months ago, and since then have been chasing a refund on overpaid council tax. Contacted them frequently over 2 months, each time told "you'll get it in 10 working days". It never arrives. Recently told "we've changed our computer system but now you'll get it". Still never arrives. You've stolen my money. Will I ever get it back?

So, 2d Feb green food caddy was outside with other bins. These had been put out the night before. By midday I realise mine had been missed. Went online and registered that my food caddy was missed. Heard nothing. Thursday rang up to find out what was happening as I'd heard nothing. I gave the online reference to a woman called Sally who said she would contact the relevant department and call me back. Today is Monday and... NOTHING!! No call back. The binmen are due tomorrow but I've now got to try and cram in another week's waste food into an already full caddy. What a waste of my time!!! If I refuse to pay my council tax they would be quick to contact me then.

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