B&Q Wellingborough

Nice large b and q.
Always seems to be parking outside as it's on a retail park, although weekends can be busy.
Helpful staff, plenty of stock.
Small outdoor plant area, but this is made up by the inside area being spacious.
Toilets available at the back by the bathroom selection, but these arnt always available and often have a CLOSED sign on them.

Maria served us at the till and was more than helpful. We ended up buying an air fryer even though it wasn’t the one we went for. Excellent service and more than expected nowadays.

A large store carrying everything you would expect from a B&Q. The shelves were well stocked, I had to ask a member of staff where the doorbells would be, the employee was very helpful and knowledgeable. Prices are average, range of goods was vast, nice and easy to manoeuvre around the store, it’s what you’d hope to expect from a B&Q with a little more choice thrown in.

I do not recommend bq ... the quality is bad

Decent size and plenty of options, just not eat I needed. A sign of the current situation, plenty of items are just empty spaces on the shelves.

It's a B&Q! Good range of DIY materials and tools for small to big jobs, not always the cheapest but very convenient

I popped into Wellingborough B&Q before Christmas to buy some supplies. As I approached the tills I was barked at by one of the women at the customer service desks to use the self-service tills. I had quite a few things to put through including some large bits of wood so taken aback by the attitude went to the self-service checkout. A rather large-looking security guard stood right behind me making his presence known and could well have been intimidating to others. Made no attempt to help when he was either in the way or I struggled to put some of the items through the scanner. When I had finished and paid he proceeded to argue with me that I hadn't put something through the till.  I knew I had so stood my ground. He went through the items one by one and when he realized his mistake thrust my receipt back to me without an apology. There are many ways this could have been handled better, especially as you are now being forced into scanning your own items. The customer service here needs a huge overhaul as it is literally losing customers and revenue. I won't be back here for certain.

Never had issues here, staff always polite..sometimes the staff advertising stuff as soon as you walk in can be a bit much but nothing more than a polite 'no' doesn't solve.