B&Q Pontypridd

Great store friendly and helpful staff. Has everything you'd expect and more. A good one stop shop for DIY and trade uses.

They have a loyalty scheme which I don't know much more about than it exists.

Good disabled access with wide zebra crossing out front to a lot of disabled parking spots. Child and family spaces to the side of the store and not such a great location.

Close to town for those walking (although does have one busy road without crossing or lights) and as Sainsbury's is close also quite accessible via public transport.

friendly staff and they have customer toilets which for me is so important. Not the widest selection and is allot smaller than other b&q's so not sure why it's called a super centre? Layout is quite annoying it doesn't follow logical placement but maybe that's inventional who knows

Good place to go for last minute bits and pieces, sometimes difficult to find what you need as shelving in certain areas aren't kept tidy, this does come down to lazy customers not putting things back where they come from but also staff really should do a bit more to keep things in check. I would however recommend Cardiff store over Pontypridd as the selection is better.

Fantastic service ordering and receiving a kitchen project - from planning, ordering, alterations post receiving and availability of support on email/phone and in person the whole process could not have been more supportive - special mention for Angharad who has been on point with customer service and help in navigating the whole process - five star employee

Have always been able to find what I need at this store. Never had any issues. There is a toilet at the back of the store, which is good because I shop with my kids and they always seem to need to go. staff are always helpful.

Why do you feel the need to have a camera videoing you at the till. I did not like that

The usual B&Q but local to ourselves. Gets 5 stars due to the frankly amazing staff who are always polite helpful and cheery.

Only downside is the seasonal system so quite often limited stock in store for items they don't believe you should buy right now.

£42 for a tin of mix your own paint , seems a bit steep almost double the price of own / and brand names for the same size tin 2.5ltr.