Bannisters Restaurant & Afternoon Tea

The waiting staff are lovely.
Awful food, had the Fleetwood platter which consisted of about 8 briney soggy prawns, a 1” square of Smoked salmon, 1/3 a fillet of Mackeral fillet,a cube of poached salmon that about 1.5” cubed, a 1” size piece of Melba toast, 1 large teaspoon of Mackeral Pate (with the crunch of calcified bones presented alongside a large leafy green salad with a sugary dressing for £12!

The mustard mayonnaise coleslaw was just a bland oily emulsion & the chips an odd texture that was neither crispy or soft.

The Passion fruit cheesecake was just some fluffy lightly flavoured whipped cream creation, the base was quite good for texture but the smattering of Passion coulis & 3 chunks of Mango gave the only burst of actual flavour.
I like cheesecake but that was almost pure cream, poor in texture & absent of any comfort food factor.

The Latte was like a used coffee cup had been swilled out with hot water & milk, no full flavour but an odd bitterness and my friend had a ‘soapy’ tasting Flat white.. (sadly only photo as we were not of the mind to take the pics initially).
We were asked how it was as they took the dishes away but they didn’t seem bothered which was why I wanted to leave some type of review.. the Fleetwood platter Ali’s being sold as a ‘main meal’ not a ‘light bite’ and as such is gutting for a hungry grown man but for an more mature customer with a much smaller appetite & larger wallet is probably just the thing.
Neither of us will be returning to eat here again & cannot recommend it as value for money or as good quality produced food.

Gutted as I am paying the bill for my friend as he was so let down & I had bigged it up from having had a previous good visit but quite a while since.

It has been absolutely embarrassing & really disappointing

It's a nice enough place but having to walk through a department store to use an e cig when there is a perfectly good out door area is just nuts. We arrived at 6pm for my friend's birthday meal. We were offered a table outside and the waitress very kindly moved tables about to accommodate us (6 people) the plan was then changed to inside dining when the guest of honor arrived so the waitress probably disliked us for that.
We were told to order all our mains and pudding together as the place shut at 7 (we didn't know this) so we did. I ordered Chicken Tarragon. The chicken was dry and plastic on the edges and was just covered in sauce. Pointless returning as the kitchen staff were wanting to be off. My deep fried ice cream pudding was a let down. I didn't like the coating and the accompanying fruit was sour. My own personal preference.
The music went off at 18:50 so we asked for it to be put back on. This was IMPOSSIBLE as apparently it was on a timer. We didn't believe that so we went. Considering our bill was around £130 we left a very generous tip despite the rude service and pap food. Won't be going back.

Went for breakfast today. Warm welcome, prompt service by friendly staff. Very good quality breakfast items served on hot plates, which is important to me! Reasonable prices - the full English was very tasty and super quality.

Went to bannisters and had a great meal -:lovely service and wonderful food, especially the chicken tarragon. We returned today and what a disappointment - chicken tarragon? What tarragon? Others complained of cold food and not a waitress to be found even on a quiet day.

Went here today with my Mum and Dad for lunch. Great location in the shopping centre, friendly and professional staff and lovely food (I had the Chinese chicken). Highly recommended!!

Had a previous very bad experience here (few years ago) with very rude staff but decided to give it another go and had a fantastic experience. The new staff were so lovely, welcoming and friendly. They made it a very pleasant afternoon. Will definitely come again.

Start with cold plates so wet chips
From sweating on plate. Ask for large fish was small tastless and wet under batter (frozen) . Pea's cold . £25 for 2 meals not again till they change the chef..

Having been here for breakfast a few times in recent months and had enjoyable experience and good food we were disappointed today that the food was cold, service was poor and lacked interest when informed the staff over the food. Most of the toast was still like bread and cold. Lacking enough butter for 3 people. The breakfast itself cold and way too much pepper on the mushrooms. Not offered any sauces or anything. Won't be in a hurry to return .