Honeydale Farm Tea Rooms
217 Maidstone Rd, Sidcup DA14 5AW, United Kingdom
4.2
585 reviews
8 comments
C47P+6Q Sidcup, United Kingdom
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Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–16
Sunday: 9–14
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: 9–16
Sunday: 9–14
Used to frequent honeydale on a regular basis and always enjoyed the food and friendly atmosphere at reasonable prices for a relaxed lunchtime treat.
Sadly things have changed. I understand that costs have increased but the price increases are extortionate, the atmosphere is no longer friendly and the staff are rude.
I raised the issue of being overcharged for a basket of chips. I was charged £3 instead of £1.50. The waitress argued it with me. Told me I was advised of this when ordering, which I wasn’t. After going away to discuss, another member of staff agreed to refund me the difference £1.50 and BANNED ME AND MY 84 YEAR OLD MOTHER FROM RETURNING!!
All they had to do was apologise, refund £1.50 with a smile and all would have been fine.
I obviously won’t be returning, not because I’m banned but because it’s not a pleasant place to eat anymore.
We thought we'd visit again just in case the last time was a one off bad experience. Unfortunately this wasn't the case. We waited 15 minutes to get our order taken - had to ask someone to come over to our table. Then another 15 minutes for 2 cups of tea and 2 scones - again, after asking when our order would arrive. When paying the bill,
we asked if they were busy, we were told it wasn't busy but our order hadn't gone through and they had to wait for a fresh batch of scones to bake. If we had been told this at the outset then we would have been fine with that rather thinking that we'd been forgotten. We won't be back which is a real shame as the setting is beautiful. The young male waiter was very good at his job and this review is no reflection of his customer service.
BUT visited yesterday for lunch and the prices have shot up !!.One small cup of tea £2.50, charged by the cup but delivered in pots.5 people in my group,one pot of tea and 1 small jug of milk.We had 2 rounds of tea,bill came £25.00 just for the tea.one basket of chips £3.00, don't get me started on the price of sandwiches.our bill £76.00. Can't afford to go there again.
I was blown away with the impeccable service by a young man named Lucas & a young lady Liberty !
They were so helpful , we were a very demanding table of lady’s that lunch and not once did their enthusiasm fade. They made us very welcome & we’re so helpful and polite . The food was very nice too ! I would definitely go back and hope to be served by these wonderful humans again!
Many thanks !
A very happy customer!! :-)